Just heard Dean Leffingwell at the #SAFeSummit share a great story. About a CEO he worked with work way back who always knew what was happening in the marketplace. Not because he was a psychic genius, but because he spent time with customers.
In this exact same sentiment, get among your people! I do this btw. Surprising what you learn. For example, people not knowing who’s leading the transformation!
Only when you’re in touch with your people can you know the comms gaps to plug in your Agile transformation. Are you in touch?